[TiG] The Irish Guard - UK & Irish PC Gaming Clan & Gaming Community
General Stuff => General Chit Chat => Topic started by: [GIT]Fairy on October 28, 2011, 02:39:23 PM
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How to get Physical Warfare Weapons via Support, wait was around 30 mins btw:
You are now ready to chat with Sarah.
you:
hi
you:
order no XXXXXXXXXXX for BF3
you:
have not had email for Physical Warfare Pack!
you:
hello
Sarah:
Hello my name is sarah give me a moment and I will look into this for you.
you:
thankyou
Sarah:
We are getting the emails out as fast as possible, if you do not receive it with in the next few days please let us know.
you:
YER MA!! well I would like it today
you:
they game is out today
you:
and I preordered to get this offer
you:
with greatest respect the next few days isnt really acceptable
Sarah:
Have you checked your spam folder?
you:
yes nothing there
Sarah:
could I have your email address?
you:
xxxx.xxxxx@gmail.com
Sarah:
Thank you give me just a moment
Sarah:
XXXX-XXXX-XXXX-XXXX
Sarah:
Here is physical warfare key code.
Sarah:
Is there anything else I can help you with today?
you:
no thats fine
Sarah:
Thank you and have a great day!
The chat session has ended. Please contact us again if you need further help.
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WHats the exact link for live chat support, they seem to have changed it?
All im getting is support via email.
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Use link on side of battle log. If live support is greyed out wait a few mins and try again.
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Didnt see it on battlelog, :|
I know, how did i not read the big yellow banner :ph33r:
cheers
Scratch that , i just got an email reply with code included, WTF it was like 5 mins, shocked!!
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It took about half an hour in the waiting list and another 45mins talking to them.
They said that i can't get the pack because i didn't buy the key off origin but they finally gave in and gave it to me in the end :)
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do you have to go to bother of doing this to get it? Is it only through an email you will get the code to unlock them?
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right just sent in and email. Hopefully they get back to me shortly :)
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right just sent in and email. Hopefully they get back to me shortly :)
I got my code after about 5-10 mins of sending me email.
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still waiting on mine.... need to get in touch with support...
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still waiting on mine also. Send the email last night and haven't heard from them yet. We'll just get onto the live chat instead to get it i think
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Here's how I did it...
You are now ready to chat with Mahendra.
you: lo
Mahendra: Hello
Mahendra: Please explain your issue?
you: Tell me about the physical warefare pack?
you: *warfare
Mahendra:
Mahendra: Grants additional weapons. (Image link)
Mahendra: Type 88 LMG with bipod (light machine gun)
Mahendra: Flechette Ammo for DAO-12 Shotgun
Mahendra: Flash suppressor for SKS sniper rifle
Mahendra: Day 1 Access to DAO-12 shotgun
you: yep
you: Where is my key?
Mahendra: May I know from where you purchased the game?
you: Origin
Mahendra: Could you please provide me the Order number and Email address from which you purchased the game?
you: XXXXXXXXXXX
you: do you really need the email address also?
Mahendra: Yes,
you: *@*
Mahendra: Alright, I checked and fount that you pre order the game and didn't get the Physical warfare pack. Please allow me a minute. I am providing you a new code.
you: Thank you.
Mahendra: This is the code for your Physical Warfare Pack : XXXXXX
you: One moment while I try it, please?
Mahendra: Please redeem the code in your Origin account. If any problem persist, let me know.
you: Please wait...
you: That seems to have worked, thanks.
Mahendra: Is there anything else I can help you with today?
Mahendra: Thanks for contacting EA customer service. Bye and take care.
The chat session has ended. Please contact us again if you need further help.