3 routers checked, 4 filters checked, all before I even made a call. 4 calls later before someone in India finally decides to listen to what I am saying. I had 3 different reasons :
1st one was that it was all fine and to check everything again
2nd one was that there was a fault in my area it would be fixed in 4 hrs
3rd one was that it was all ok again so I need to recheck
4th one, where I finally flipped at the advisor, they noticed a fault with the dsl in the exchange, hence the no dsl light.
Effing shambles of a service, Neilx what are you going to do about it......thank god I'm moving in the next few weeks and will be able to use the opportunity to change to a different provider.